Magassay award winner Arvind Kajriwal on Sunday urged the Delhi government to replicate the Bihar RTI model where applicants use helpline services, saying it would simplify the procedure of filing the applications.
"We will have to simplify the process of filing the RTI applications. The applicant does not know how to draft an RTI application," he said at a seminar on Right To Information Act organised by YMCA here.
In each department under Delhi government, there are several Assistant Public Information Officers (APIOs) whose job is to forward the application to the Public Information Officer (PIO). Every APIO's would deal with specific problem separately.
"But the applicant does not know in whose name the application would be addressed," he said.
He hailed the Bihar model which allows the applicants to use helpline number for seeking information.
"Replicate the model of Bihar, in which instead of writing an application for seeking information, all one has to do is to dial a helpline number. A Rs 10 RTI application fee will be added to the telephone call charge," he said.